Candice Gomez

What is Jupiter?Jupiter is an online membership programme that offers members access to a wealth of discounts and cashback opportunities from a huge range of top online retailers and service provid...

What is Trip Cover Insurance? Trip Cover is an optional travel insurance offered by Trainline to protect you if your trip is disrupted or you can’t travel for covered reasons.It covers train journe...

Complete Savings is an online membership programme that offers members access to a range of discounts and cashback opportunities from top name retailers and service providers. You will be offered t...

Yes, you can cancel at any time.Here are some ways you can contact Complete Savings – Call them for free on 0800 389 6960 (Monday to Friday 8:00am - 8:00pm and Saturday 9:00am - 4:00pm).  Email the...

Sleepers are long-distance trains that have berths with beds in, so you can get a decent night’s sleep and arrive at your destination feeling refreshed. There are two companies that offer sleeper s...

If you originally booked a Standard Class ticket, but you fancy giving First Class a go, you can see if you can upgrade en route by speaking with a train conductor onboard. Just make sure you pay f...

You can collect your tickets from self-service ticket machines or, at selected stations, from a Eurostar ticket office.To use a self-service machine, you’ll need your booking reference and the cred...

Sleeper trains run between London Euston and Scotland in both directions (The Caledonian Sleeper), and between London Paddington and Cornwall in both directions (Great Western Railway’s Night Rivie...

Find everything you need to know about a train station here, from where the toilets are, to the type of shops available. Just pick your station from our A-Z list.  

Travelling on Eurostar is slightly different from taking a regular train. Before boarding, you’ll need to pass through security checks and passport control, so it’s important to allow extra time at...