Booking & Payments

Managing Your Booking

1. Accessing your booking online
2. Where is my booking confirmation email?

Payments

1. What payment methods can I use to book tickets?
2. How does the multi-currency feature work?
3. Why is my payment being rejected?
4. My PayPal payment is not working?
5. I didn’t receive any tickets but I was still charged
6. How do I get an expense receipt or VAT invoice?

See all 7 articles

Account & Security

1. What is the European Commission Online Dispute Resolution platform?
2. I’m having trouble signing in using my social media account
3. How do I change my personal details?
4. Information about reviews used on Trainline