Getting & Managing Tickets

Collecting & Receiving Tickets

1. How will I receive my tickets?
2. What if I haven’t received my tickets?
3. How do I collect tickets from a self-service ticket machine?
4. What if there’s a problem collecting my tickets?
5. When will my tickets be delivered?
6. Where can I find my ticket collection reference?

See all 8 articles

Mobile & Digital Tickets

1. What are digital tickets?
2. Can I move my Mobile Ticket to another device?
3. How do I download/activate my Mobile Tickets?
4. Groups travelling with a Mobile Ticket?
5. Mobile Tickets: Alternative routes involving the London Underground
6. Check in your Trenitalia Regional Digital Ticket

International Requirements

1. Eurostar – Advance Passenger Information (API)